Effective Date: April 3, 2024
Last Updated: December 22, 2025
Data Controller / Contact: support@noctra.xyz
1. Introduction
This Privacy Policy explains how Noctra (referred to as “we” and “us”) collects, processes, stores, and protects data when you use the Noctra bot, the website noctra.xyz, and any related services or APIs, collectively referred to as the “Service”.
By using Noctra, you confirm that you have read and understood this Privacy Policy.
2. Data We Process
We process only data that is necessary to operate, secure, and improve the Service.
2.1 Identifiers
We may process the following identifiers:
- Discord user IDs
- Discord server (guild) IDs
- Discord channel IDs
These identifiers are required to associate actions, settings, and features with the correct context.
2.2 Message Content
Certain commands, moderation features, or automation systems require temporary processing of message content.
Message content:
- is processed only when required for a specific feature
- is not permanently stored default
- may be temporarily logged for security, abuse prevention, or diagnostics where necessary
2.3 Server Configuration Data
We may store server specific configuration data, such as enabled features or preferences, to ensure the Service functions correctly.
3. Legal Basis for Processing
Where applicable, data is processed under one or more of the following legal bases:
- Performance of a service
- Legitimate interests
- Consent where required law
4. Purpose of Processing
We process data exclusively for the following purposes:
- Providing and operating Noctra
- Executing commands and automation logic
- Preventing abuse, fraud, and misuse
- Monitoring, diagnostics, and service optimization
- Responding to support and administrative requests
We do not sell, rent, or use data for advertising, profiling, or marketing purposes.
5. Data Retention
Data is retained only for as long as necessary:
- Operational logs and diagnostics are generally retained for up to 90 days
- Server configuration data is retained while Noctra is active on a server
- Data may be retained longer if required law or for security investigations
After expiration, data is deleted or anonymized.
6. Data Sharing and Third Parties
We do not share personal data except:
- when required law
- to protect the integrity and security of the Service
- with infrastructure providers necessary to operate Noctra
All providers are required to apply appropriate data protection measures.
7. International Data Transfers
Data may be processed or stored outside your jurisdiction.
Where required, appropriate safeguards are applied.
8. Security Measures
We apply reasonable technical and organizational measures to protect data.
However, no system can be guaranteed to be completely secure.
9. Children’s Privacy
The Service is not intended for individuals who are not legally permitted to use the platform on which Noctra operates.
If such data is identified, it will be deleted without undue delay.
10. Your Rights
Depending on applicable law, you may have the right to:
- access your data
- request correction or deletion
- restrict or object to processing
- withdraw consent
Requests can be sent to support@noctra.xyz.
11. Changes to This Policy
This Privacy Policy may be updated from time to time.
Continued use of the Service constitutes acceptance of the updated version.
12. Contact
For privacy related questions, contact:
support@noctra.xyz