Noctra.xyz
Privacy policy

Privacy policy

Privacy Policy for Noctra

Thank you for using Noctra! We take your privacy seriously and are committed to safeguarding the information we collect. This Privacy Policy outlines how we collect, use, and protect your data when you interact with Noctra.

1. Information We Collect

Noctra may collect the following types of information:

  • User Data: We collect user data such as Discord user IDs, server IDs, and channel IDs to provide essential bot functionalities.
  • Message Content: Some bot commands may require us to process message content. This data is only used to fulfill the command requested by the user and is not stored permanently.
  • Server Data: We may collect information about your Discord server to provide configuration settings and customized features.

We only collect data that is necessary to provide the services offered by Noctra, and all data is handled in compliance with applicable privacy laws.

2. How We Use Your Information

The information we collect is used for the following purposes:

  1. To Provide and Improve Our Services: We use the collected data to ensure Noctra functions properly, to respond to user requests, and to enhance the features we provide.
  2. Diagnostics and Analytics: We may use data for troubleshooting technical issues and to understand how users interact with Noctra to improve its performance and features.
  3. Support: If you contact us for support, we may use your data to respond to your questions or concerns.

We do not sell or share your data with third parties for marketing or advertising purposes.

3. Data Retention

We only retain user data for as long as it is needed to provide our services. Certain data, such as command responses or logs, may be kept temporarily for diagnostic and quality assurance purposes. Once the data is no longer required, it is deleted or anonymized.

4. Data Sharing

Noctra does not share your personal information with third parties, except as required by law or to protect the rights and safety of our users. We may use third-party services (e.g., hosting providers) that assist in delivering our services, and these providers are obligated to protect your data under similar privacy obligations.

5. Security

We take reasonable measures to protect the information we collect from unauthorized access, alteration, or destruction. We implement administrative, technical, and physical safeguards to ensure the security of your data. However, please understand that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Noctra is intended for users who are at least 13 years old, in compliance with Discord’s Terms of Service. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

7. User Rights

You have the right to:

  1. Access Your Data: Request information about the data we hold about you.
  2. Delete Your Data: Request the deletion of your data if it is no longer necessary for the purposes for which it was collected.
  3. Restrict Processing: Object to or request the restriction of certain processing activities.

To exercise any of these rights, please contact us at [contact information]. We will respond to your request as soon as possible and in accordance with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted here, and we will provide notice of significant updates. Continued use of Noctra following such changes constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [contact information].

By using Noctra, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as outlined above.

This policy is effective as of 03. Of April 2024.